Why My Price Add-On Does Not Show in the Cart Or on the Product Page?
Even if you set up an add-on price and configure the necessary settings, you still face the issue of the price add-on not showing in the cart or on the product page. There might be a few reasons why this happens in the [EasyFlow app](https://easy-flow.app/).
Follow these guide if the add-on price does not show on the product page or the price is not increased in the cart.
When you provide a price in the “Add-on price” field, we automatically generate an add-on product in your shop. It is necessary to increase the price of the cart. By default, the title of this add-on product is the value title.
To make sure the add-on product exists, go to “**Products**” and search for its name. Alternatively, you can filter for all automatically generated add-on products by adding a “**Product Type**” filter.
If the add-on product doesn’t exist, do the following:
Open the option with the add-on
Remove add-on price. Now, next to the value with the add-on price click the “Link product” button. At the bottom, right-click the “Remove linked product” button.
Save the changes & provide the add-on price again. Then, save the changes again.
Search for the add-on product in Products. Make sure the status of the product is “**Active**“. If the status of the product is not “Active”, the price add-on will work as expected once you change the product status to “Active”.
Open the add-on product in the “**Products**” page in the admin. Make sure that on the right under “**Sales channels**,” there is a green dot next to “**Online Store**“. If the product is not added to the Online Store channel, the price add-on will work as expected once you make it available on the Online Store channel.
Open the add-on product in the “**Products**” page in the admin. In the “**Inventory**” section, make sure that one of the following is true:
Quantity is not tracked
If the quantity is tracked it is not out of stock
If it is out of stock the “*Continue selling when out of stock**” option is enabled
After following the guide above, if you are still having issues with the price add-on, you can reach out to our [customer support](https://storeware.io/support/).
Why Your Price Add-On Does Not Show in the Cart?
Follow these guide if the add-on price does not show on the product page or the price is not increased in the cart.
**1. Make Sure the Add-on Product Exists in Your Shop**
When you provide a price in the “Add-on price” field, we automatically generate an add-on product in your shop. It is necessary to increase the price of the cart. By default, the title of this add-on product is the value title.
To make sure the add-on product exists, go to “**Products**” and search for its name. Alternatively, you can filter for all automatically generated add-on products by adding a “**Product Type**” filter.
If the add-on product doesn’t exist, do the following:
Open the option with the add-on
Remove add-on price. Now, next to the value with the add-on price click the “Link product” button. At the bottom, right-click the “Remove linked product” button.
Save the changes & provide the add-on price again. Then, save the changes again.
**2. Make Sure the Add-On Product Is Active**
Search for the add-on product in Products. Make sure the status of the product is “**Active**“. If the status of the product is not “Active”, the price add-on will work as expected once you change the product status to “Active”.
**3. Make Sure the Add-On Product Is Added to the Online Store Sales Channel**
Open the add-on product in the “**Products**” page in the admin. Make sure that on the right under “**Sales channels**,” there is a green dot next to “**Online Store**“. If the product is not added to the Online Store channel, the price add-on will work as expected once you make it available on the Online Store channel.
**4. Make Sure the Add-On Product Is Not Out of Stock**
Open the add-on product in the “**Products**” page in the admin. In the “**Inventory**” section, make sure that one of the following is true:
Quantity is not tracked
If the quantity is tracked it is not out of stock
If it is out of stock the “*Continue selling when out of stock**” option is enabled
After following the guide above, if you are still having issues with the price add-on, you can reach out to our [customer support](https://storeware.io/support/).
Updated on: 05/05/2025
Thank you!